New Delhi : Airports across India are still grappling with issues from yesterday’s massive Microsoft outage. Although the situation has improved significantly since Friday’s chaotic scenes, passengers continue to face challenges, particularly at Delhi’s Indira Gandhi International Airport (IGI).
At Delhi’s IGI Airport’s Terminal 3, passengers experienced some improvement today, but a few problems persist. Yesterday, the automatic self-drop baggage and check-in machines were non-functional, causing long queues outside Gate No. 5 in Terminal 3. While many passengers can print out their boarding passes today, international travellers still face issues with boarding pass generation, with some being issued manual passes inside the airport.
The Digi Yatra machines at Gates 1-3, which facilitate seamless entry, remain non-operational, necessitating manual entries. Display boards showing wait times, flight schedules, and other crucial information, which were down yesterday, are now functional. However, the overall system has not yet fully recovered, as confirmed by airport officials.
Mumbai’s Chhatrapati Shivaji Maharaj International Airport fared better than its counterparts in Delhi and Bengaluru. Although long queues were reported, operations are running more smoothly today. Nonetheless, two flights, one to Varanasi and one to Kochi, were cancelled this morning, and several international flights were rescheduled. This is an improvement from yesterday when nine domestic flights, all operated by IndiGo, were cancelled. IndiGo has warned of potential cancellations today but expressed optimism that yesterday’s disruption will not be repeated as the Microsoft outage was not reported today.