New Delhi: After the Microsoft outage severely impacted flight operations across the country, airline systems across airports in India resumed operations normally from 3 am Saturday, the civil aviation ministry said.
The official statement, posted by Civil Aviation Minister Ram Mohan Naidu Kinjarapu on X, also travel adjustments and refund processes are being taken care of.
“Since 3 am, Airline systems across airports have started working normally. Flight operations are going smoothly now. There is a backlog because of disruptions yesterday, and it is getting cleared gradually. By noon today, we expect all issues to be resolved,” the statement read.
The impact of the outage was most pronounced in the aviation sector, with hundreds of flights delayed and several cancelled as airline operators found their systems inoperative and had to switch to manual processes.
The technical downtime seemed to partly emanate from a faulty software update issued by major US cybersecurity firm CrowdStrike. The issue was specific to Falcon, one of the company’s main software products, which is deeply embedded with the Windows operating system. Major corporations across the world use software developed by CrowdStrike, which is why all their systems faced the outage at the same time.