An Air India flight from New York to Delhi diverted to Shannon Airport in Ireland after a suspected technical issue, landing safely with all passengers and crew unharmed.
Flight AI102 departed John F. Kennedy International Airport on March 15 and made a precautionary diversion to Shannon, arriving at 4:30 am local time. Air India confirmed that safety protocols guided the decision and emphasised that passenger and crew safety remained the highest priority.
The aircraft is undergoing detailed technical inspections. Air India expressed regret for the inconvenience and assured passengers that support was being provided in coordination with Shannon Airport authorities. The airline reiterated its uncompromising commitment to safety while working to minimise disruption.
Meanwhile, Air India and Air India Express announced that they will operate 48 scheduled and non-scheduled flights to and from West Asia on March 16. These include services to Jeddah, Muscat, and additional flights to the UAE and Saudi Arabia. Air India will operate return services from Delhi and Mumbai, while Air India Express will fly from Bengaluru, Kozhikode, and Mangalore.
Passengers affected by the diversion or other disruptions can rebook flights at no extra charge or request full refunds. Air India and Air India Express are proactively contacting guests through registered mobile numbers to provide rebooking options.
All other Air India flights to North America, Europe, Australia, and other regions continue to operate as scheduled.
