New Delhi: The Ministry of Civil Aviation on Thursday said that Air travellers will no longer need to pay extra to check-in at airport counters.
Following a spate of complaints that Airlines charge a fee of about Rs 200 per passenger for this service, the aviation ministry has asked airlines to immediately stop levying the same.
“It has come to the notice of the aviation ministry that airlines are charging additional amount for issuing boarding passes from passengers. This aditional amount is not in accordance with (rules). In view of the above, airlines are advised not to charge any additional amount for issuing boarding passes at the airport check-in counters, as the same cannot be considered within the ‘tariff’ as provided under Rule 135 of the Aircraft Rules, 1937,” the aviation ministry tweeted on Thursday.
The ministry order titled “no additional charges for issuing boarding passes at airlines counters” issued on Thursday said: “directed to refer to (domestic flight resumption order of May 2020)… indicating passengers have to ensure that they web check-in and generate boarding pass… airlines (were advised to) to encourage, facilitate and guide air passengers for making timely web check-in and bag tag printing and minimise/avoid penal charge on non – web – check-in traveling passengers.”
It further added that levying a few for check-in at airports is “not in accordance” with those rules. “In view of the above, airlines are advised not to charge any additional amount for issuing boarding passes at the airport check – in counters , as the same cannot be considered within the ‘ tariff ‘ as provided under (rules),” it said.
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