Chief Minister Mohan Charan Majhi conducted his 18th public grievance hearing at Unit-2 in Bhubaneswar today, accompanied by 13 senior ministers and top officials.
The CM personally listened to citizens’ complaints and directed immediate action on several cases.
Majhi said the grievance hearing process has become an integral part of Odisha’s administrative system. Over the past two years, officials across districts have addressed 2.40 lakh complaints, achieving a 92% resolution rate. At the state level, 96% of grievances received in the previous 17 hearings have been resolved.
The CM met 30 differently-abled and critically ill individuals waiting outside the venue and approved Rs 3.60 lakh in medical assistance through the single-window system. He also sanctioned Rs 2 lakh as ex-gratia aid for Kamakshi Sahu of Nayagarh, whose son died in an accident.
More than 600 complaints were received today through online and offline modes. Majhi emphasised that the initiative has strengthened public trust in governance and reduced citizens’ hardship in reaching administrative offices.
He announced plans to expand the grievance hearings to districts after the summer, ensuring that people from remote areas can raise issues locally.
Deputy Chief Minister Kanak Vardhan Singh Deo and ministers Suresh Pujari, Nityananda Gond, Mukesh Mahaling, Bibhuti Bhushan Jena, Rabi Narayan Naik, Krushna Chandra Mahapatra, Krushna Chandra Patra, Suryabanshi Suraj, Sampad Chandra Swain, Ganesh Ram Singhkhuntia, Pradeep Bal Samant, and Gokulananda Mallik attended the session. Senior bureaucrats, including Hemant Sharma, Saswata Mishra, and Suresh Kumar Vashishth, also participated.
