The Civil Aviation Ministry has asked airlines to ensure there is no surge in airfares on the Srinagar route, and airlines will be operating additional flights to the city. Terrorists struck at a prime tourist location in Pahalgam in south Kashmir on Tuesday (April 22, 2025), killing at least 26 people, mostly tourists, and injuring several others.
Airlines have been directed to maintain regular fare levels, ensuring that no passenger is burdened during this sensitive time, an official release said on Wednesday.
Naidu spoke to Union Home Minister Amit Shah on Tuesday evening about arranging more flights from Srinagar to Delhi and Mumbai today.
“We are monitoring the fares so that they won’t spike in this situation, and also monitoring the situation around the clock to facilitate more requirements. Ministry of Civil Aviation has arranged four new flights, two each to Delhi and Mumbai. Based on demand, they are in touch with airlines to do more,” said Naidu’s office.
Naidu has also directed all airlines to extend full cooperation for the transportation of deceased individuals to their respective home states, working in sync with state governments and local authorities.
Additional Flights From Today
Air India and IndiGo, meanwhile, said they will operate a total of four additional flights from Srinagar to Delhi and Mumbai today. Air India will operate a flight from Srinagar to Delhi at 1130 hours and from Srinagar to Mumbai at 1200 hours. “All our other flights to and from Srinagar will continue to operate as per schedule,” it said in a post on X.
Air India operates five flights from Delhi and Mumbai to Srinagar daily. The airline is also offering complimentary rescheduling and full refunds on cancellations to passengers with confirmed bookings till April 30 on these sectors.
IndiGo said that in view of the emerging situation in Srinagar, it has extended waivers for rescheduling or cancellations for travel until April 30, applicable to bookings made on or before April 22. “Additionally, we are operating two flights today, April 23, to and from Srinagar, one each from Delhi and Mumbai,” the airline said in a post on X. IndiGo operates 20 flights daily connecting Srinagar.
Akasa Air said passengers who wish to cancel their bookings will be provided with a full refund at no additional charge for all flights departing between April 23 and 29 to/from Srinagar.
“Customers can make their first schedule change at no additional charge, including waiver of penalty or fare difference, for travel within 7 days from their original date,” the airline said in a post on X.
Air India Express said that in view of the prevailing situation in Pahalgam, it is extending full support to its passengers flying to and from Srinagar. “Guests booked to travel on Air India Express flights from or to Srinagar until 30th April 2025 are being offered the flexibility to reschedule their travel with a complete waiver of date change fees and fare difference,” the airline said in a post on X.
According to the airline, passengers may also opt to cancel their bookings and receive a full refund to their original mode of payment. Air India Express connects Srinagar directly to five destinations — Bengaluru, Delhi, Hyderabad, Jammu, and Kolkata — with around 80 weekly flights.
Meanwhile, Maharashtra Deputy Chief Minister Eknath Shinde spoke to Civil Aviation Minister Naidu regarding the tragic incident in Pahalgam, where tourists from Maharashtra lost their lives. According to Shinde’s office, he has requested Naidu to make special arrangements for the immediate transportation of the mortal remains of the deceased from Srinagar to Mumbai. In response, Naidu has assured that all necessary measures will be taken and special arrangements will be made to facilitate the return of the bodies at the earliest, Shinde’s office said.
