New Delhi: Air India’s passenger service system provider SITA faced a cyberattack in February leading to leak of personal data of certain number of the national carrier’s flyers, an official statement said on Friday.
According to industry sources, the data breach has impacted other global airlines as well.
The data breach has affected around 45 lakh customers registered between August 26, 2011 and February 2, 2021 across the world. The data that have been compromised include names, credit card details, date of birth, contact information and ticket details. The airline clarified that no passwords or CVV/CVC numbers were leaked.
The attack targeted Geneva-based passenger system operator SITA that serves the Star Alliance of airlines including Air India, Singapore Airlines, Lufthansa and United.
In a statement on Friday, Air India said it is investigating the data security incident, securing the compromised servers, engaging external specialists of data security incidents, and notifying and liaising with the credit card issuers.
Furthermore, the airline said the data processor has ensured that no abnormal activity was observed after securing the compromised servers.
Air India data breached in a major Cyber attack. Breach involves Passengers personal Information including Credit Card Info and Passport Details. Other Global Airlines are likely affected too.#airindia #CyberAttack @airindiain@rahulkanwal @sanket @maryashakil pic.twitter.com/XxUORgInJQ
— Jiten Jain (@jiten_jain) May 21, 2021
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