In a continued effort to bring governance closer to the people, Odisha Chief Minister Mohan Charan Majhi presided over the 16th session of the public grievance hearing program today at the grievance cell in Unit-2, Bhubaneswar.
Starting at 10 AM, the session saw the CM, along with seven senior ministers and top officials, directly engaging with citizens to address their concerns.
As in previous sessions, the Chief Minister began by meeting 30 individuals with disabilities and those suffering from severe illnesses who were waiting outside. He listened to their issues, accepted their petitions, and instructed officials to take immediate action. Following this, registered complainants were heard inside the cell.
Highlighting the program’s effectiveness, the CM’s office reported that out of 13,358 complaints received in the first 15 sessions, 12,748 (95%) have been resolved, with the remaining under process. Additionally, over 56,000 people have visited the grievance cell to date, reflecting growing public trust. Complaints often come from individuals or groups, with each petition representing anywhere from two to ten people.
Through the online portal and postal channels, 149,418 complaints have been received, of which 130,845 (88%) have been addressed.
In a gesture of immediate support, the CM approved medical assistance under the Single Window System for three individuals battling complex illnesses: Papun Moharana from Keonjhar district, Priyabrata Pradhan from Khurda district, and Diptimayee Dash from Cuttack district.
Addressing the media, CM Majhi emphasised the government’s commitment to resolving public issues promptly. “Our administration prioritises people’s grievances and problems. Through this cell, long-standing issues from various regions are being resolved, ensuring ordinary citizens receive justice. This has boosted public faith and interest in the program, which will continue regularly in the future,” he said.
Accompanying the CM were Revenue and Disaster Management Minister Suresh Pujari, School and Mass Education and Scheduled Tribes and Castes Development Minister Nityananda Gond, Panchayati Raj and Drinking Water and Rural Development Minister Rabi Narayan Naik, Health and Family Welfare Minister Dr. Mukesh Mahaling, Higher Education, Odia Language, Literature and Culture Minister Suryabanshi Suraj, Industries and Skill Development Minister Sampad Chandra Swain, and Forest, Environment and Climate Change, Labour and Employees State Insurance Minister Ganesh Ram Singh Khuntia.
Key officials present included Development Commissioner Deo Ranjan Kumar Singh, Additional Chief Secretary of General Administration and Public Grievance Department Surendra Kumar, Additional Chief Secretary of Home Department Hemant Sharma, Principal Secretary to CM Saswata Mishra, and senior secretaries from various departments.
This initiative allows citizens to directly voice their concerns to the government, ensuring equal attention to all complaints and swift resolutions, fostering a more responsive administration.
Odisha CM’s Grievance Hearing Takes Poetic Turn: Fan Recites Verse Praising Mohan Charan Majhi
The Chief Minister’s public grievance redressal program in Odisha continues to win hearts, not just through efficient resolutions but also through heartfelt expressions of gratitude from citizens. Today, during the 16th session of the grievance hearing at the CM’s cell, the event took an inspiring and unique turn when an admirer recited a poem dedicated to Chief Minister Mohan Charan Majhi, highlighting his approachable and compassionate leadership.
The program, which has become a symbol of accessible governance, allows ordinary people to directly voice their concerns and receive prompt solutions. Its success is evident in the smiles on people’s faces after their issues are addressed—some send thank-you letters, while others express profound appreciation in person.
In a touching moment today, one such fan stepped forward to share his joy through poetry. The verse portrayed the Chief Minister as an “ordinary yet extraordinarily talented individual,” likening him to a dedicated teacher who alleviates the sorrows of the common man. Key lines from the poem included: “Our Chief Minister is a teacher, For us always open is his grievance cell.”
The poem further praised Majhi’s demeanour, noting the absence of any “royal airs” and instead presenting him as an embodiment of peace, friendship, and progress. It emphasised his simplicity and humility, which make him beloved by all, stating that he “melts away” in the presence of the people, forging genuine connections.
