In the ninth round of hearings at the Chief Minister’s Grievance Cell held today, the Odisha government demonstrated its commitment to swiftly resolving the public’s grievances.
Chief Minister Mohan Charan Majhi, along with members of the cabinet, addressed the problems and concerns of the people, taking immediate actions to provide relief.
The Chief Minister’s Grievance Cell has launched a special campaign to provide immediate assistance to those suffering from incurable and terminal illnesses through the Single Window System.
In today’s session, financial aid was disbursed from the Chief Minister’s Relief Fund to five individuals in need:
- Hemant Sahu, a paralytic from Nimapada in Puri district, received Rs. 1 lakh.
- Vichitra Paikaraya, a paralytic from Nirakarpur in Khordha district, received Rs. 1 lakh.
- Indu Behera, a cancer patient from Tikabali in Kandhamal district, received Rs. 1 lakh.
- Smt. Rashmita Nayak, who has been completely dependent on the treatment of her son from Gajapati district, received Rs. 1 lakh.
- Hazira Bibi, a bone marrow cancer patient from Bhograi in Balasore district, received Rs. 3 lakh.
To expedite the assistance process, a medical team was also deployed in the Grievance Cell. Chief Minister Majhi emphasized the government’s dedication to providing support to all sections of society, with special priority given to the differently-abled, senior citizens, and those in urgent need of services.
The Chief Minister stated, “Our government is committed to assisting the people through the grievance cell. We take every grievance seriously and ensure prompt action by sending them to the concerned departments and authorities.”
During today’s session, seven cabinet members joined the Chief Minister in listening to the grievances of the people. Complainants came not only for medical assistance but also for various other problems. All grievances were heard seriously, and necessary instructions were given to the concerned authorities over the telephone.
“Out of the 8,737 complaints received till the eighth round of the grievance redressal program, which started on July 1 last year, 7,331 complaints have been resolved, amounting to an 84 percent resolution rate. The remaining complaints are currently being processed,” the Chief Minister’s Office said in a press note.
The Deputy Chief Minister and Minister for Agriculture and Farmers Empowerment Kanak Vardhan Singh Deo, Minister for Revenue and Disaster Management Suresh Pujari, Minister for Health and Family Welfare Dr. Mukesh Mahaling, Minister for Panchayati Raj, Drinking Water, and Rural Development Rabi Narayan Nayak, Minister for Food Supplies and Consumer Welfare Krushna Chandra Patra, Minister for Fisheries and ARD Gokulanand Mallick, and Minister for Industries Sampada Chandra Swain were present at the hearing.
Senior secretary-level officers, including Additional Chief Secretary of the Home Department Satyabrat Sahu, Additional Chief Secretary of GA& PGc Department Surendra Kumar, ACS, Revenue & DM Department Deo Ranjan Kumar Singh, and senior officers of other departments, also attended and conducted the proceedings.
The proactive approach of the Odisha government in addressing and resolving public grievances has instilled a sense of hope and self-satisfaction among the people.
The hearings at the Chief Minister’s Grievance Cell continue to make significant strides in providing timely and effective solutions to the citizens’ problems.
