Starbucks has announced a significant change in its workplace policy, requiring corporate employees in the United States and Canada to return to the office four days a week—from Monday to Thursday—starting October 2025. The update comes as part of the company’s broader turnaround strategy amid declining sales, according to a report by Fortune.
The move shifts away from the current three-day hybrid policy and underscores the company’s push to rebuild in-person work culture. Employees unwilling to comply with the new rule will be offered a one-time voluntary exit package, which includes a cash payout.
“We are reestablishing our in-office culture because we do our best work when we’re together,” said Starbucks CEO Brian Niccol in a letter to staff. “We share ideas more effectively, creatively solve hard problems, and move much faster.”
Niccol acknowledged that not everyone may support the decision but emphasized the importance of human connection in Starbucks’ workplace ethos. “Given the scale of the turnaround ahead, we believe this is the right path for Starbucks,” he added.
In a symbolic commitment to the policy shift, Niccol—originally based in Southern California—has now relocated to Seattle, home to Starbucks’ headquarters. When he joined the company in 2024, he was allowed to maintain an office in Newport Beach and travel by corporate jet to Seattle. However, Starbucks confirmed that he has now purchased a home in Seattle and is frequently present at the company’s HQ.
The CEO has been leading a transformation strategy to revive the coffee giant’s struggling U.S. operations. This includes simplifying the menu, store redesigns, cutting drink wait times, and reconsidering prior policies such as permitting non-customers to use store facilities.
The policy shift is expected to impact thousands of corporate workers and could set a precedent for other global companies reassessing hybrid work models.