Mumbai: Reliance Jio users are facing issues with calling and receiving calls. The carrier’s users are taking to Twitter to raise complaints about the issue. So far, Reliance Jio has not issued any statement on the same.
The Jio outage is affecting calling and texting services for users however mobile data via 4G or 5G seems to be working for users.
Downdetector, a platform that tracks outages of online services, has also reported a spike in outages across the country. So far, there are over 600 reports of the outage. However, it may be a fraction of the number of users who are facing issues with the network. The outage map on Downdetector shows that maximum reports are coming from metro cities. The impacted cities are: Delhi, Kolkata, Mumbai, Bengaluru, Chennai, Hyderabad, Ahmedabad and Nagpur.
While calling is down, users claim that their internet is still working fine. The Jio Care official Twitter handle is responding to the users, but they haven’t acknowledged the outage as of now.