Bargarh: The Railway Protection Force (RPF) in Bargarh along with security personnel today carried out an awareness drive to sensitise passengers about Railway’s Security Helpline number 182.
The RPF personnel put up stickers displaying the toll-free number 182 at the railway station to spread awareness among the train passengers.
The passengers traveling in the train can now complaint on Railway helpline number 182 for any kind of assistance. Passengers could also call the RPF personnel in case of any harassment by fellow passengers or theft of their valuables.
The Indian Railway’s Security Helpline number 182, a toll-free number, automatically reaches the Divisional Helpline depending on the location of the caller.
As soon as the call is received, the RPF personnel, who are posted as escorts on various trains, are alerted about the complaint through CUG (Closed User Group) or through walkie talkies. The complaints are attended and the action taken is also reported back to the helpline.